Frequently Asked Questions

Safe Student Surveys is a company offering software services dedicated to fostering safety and well-being in educational environments. Our innovative solutions utilise advanced technology to detect harmful or discriminatory content in student evaluations of teaching responses.

Safe Student Surveys utilises a combination of machine learning and keyword matching algorithms to analyse student survey responses. Our software suite called SafeSurvey detects harmful, discriminatory, or offensive language, as well as references to harm or discrimination experienced by students.

Safe Student Surveys is capable of detecting a wide range of harmful and discriminatory content. Depending on your needs we can either notify for any unacceptable content, or specifically classify responses into categories such as race, sex, disability, and many more. Please get in touch to find out more.

There are several options that educational institutes can take after harmful content is detected. To minimise harm if content is harmful, discriminatory, or offensive to an educator:

• The response could be deleted
• The harmful content could be removed or editted
• The student could be asked to re-write their response without the harmful content

To minimise harm to students if a response references discrimination or harmful behaviour experienced by a student:

• The issue could be investigated further with appropriate follow-up actions

Our software is meticulously designed to provide accurate and reliable results. With safety and well-being as our top priority, the recall of as many unacceptable responses as possible drove our design philosophy. Unfortunately, machine learning is never perfect so we offer advanced review options to improve accuracy and further reduce our already low false positive rates.

We are continuously improving and refining our models and algorithms to offer the best services that we can.

We are very eager to expand our services beyond the education sector so please get in touch.

Getting started with Safe Student Surveys is easy! Simply reach out to us through our Contact Us page, and we will be happy to discuss your needs and provide guidance on how to proceed.

We take data privacy and security seriously. We adhere to strict data protection protocols and comply with relevant regulations to safeguard the confidentiality and integrity of your data. The servers running our SafeSurvey technologies are located locally in Brisbane, Australia. If you use our services, we will consult with your institute to ensure that we treat your data in a manner which meets your data protection protocols and policies.

Please refer to our Privacy Policy or for more information or Contact Us